Shipping policy

Shipping Policy

Last updated: [Month Day, Year]

Every Ripple & Fin canvas is made to order — created specifically from your photo after you approve your artwork preview. Because of that, our shipping timeline looks a little different from off-the-shelf products. Here's what to expect.

Where We Ship

We currently ship within the United States only. We hope to offer international shipping in the future — check back or reach out to rippleandfin@gmail.com if you'd like to be notified.

Production Time

Once your artwork preview is approved, your canvas enters production. Production typically takes 4–5 business days before your order ships. Because each piece is custom-printed and stretched to order, we're not able to expedite production time.

Shipping Time

After production is complete, your canvas ships and typically arrives within [X–X business days], depending on your location. You'll receive a shipping confirmation email with tracking as soon as your order leaves our print partner's facility.

Estimated total time from order to delivery: 4–5 business days production + [X–X business days] transit.

Shipping Cost

We're proud to offer free shipping on every order, no minimum required.

Order Tracking

Once your canvas ships, you'll receive an email with a tracking number so you can follow it the rest of the way home. If you haven't received tracking within 6 business days of ordering, reach out to rippleandfin@gmail.com and we'll look into it.

Shipping Delays

Occasionally, weather, carrier delays, or high order volume (holidays especially) can push delivery past the estimated window. We'll do our best to flag any known delays, but if your order is significantly overdue, contact us and we'll track it down.

Incorrect Shipping Address

Please double-check your shipping address at checkout — since each canvas is custom-made, we're unable to reprint or reship at no cost if an order is returned due to an incorrect address entered by the customer. If you need to correct an address, email us at rippleandfin@gmail.com within 4 hours of placing your order, before production begins.